Part-time : variety days M-Su: 7:30/9am-2/3pm

We are searching for an engaging, courteous team member who is passionate about food and beverage preparation and education. They will prepare coffee drinks for the service team and counter guests. They will also maintain a clean and well-stocked workspace, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation.

To succeed in this role, you should be committed to providing guests with excellent service. You should be positive, friendly, knowledgeable, and polite.

• Retail Support will assist beverage director in creating and updating the coffee program.
• Ability to learn to operate espresso machine.
• Ability to learn to operate a POS system.
• Willingness to work as part of a high-energy, efficient team in a fast-paced environment.
• Training and willingness to continue learning about food and beverage preparation.
• Exceptional listening and communication skills.
• Ability to walk, bend, and stand for extended periods.
• Availability to work around peak hours, including nights, early mornings, weekends, and holidays.
• A polite, engaging personality.
• Commitment to customer satisfaction and service excellence.
• Welcoming customers, accepting orders and payments.
• Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
• Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
• Taking inventory and replenishing items in display cases, at tables, or behind the counter.
• Adhering to all food safety regulations and quality controls.

Does this sound like a job for you? Cool, we want to hear from you!!

This is a good opportunity for someone who enjoys working with their hands, likes variety in their workday, and wants to learn more about building maintenance and repairs. You do not need to be a skilled tradesperson. We are looking for someone who is reliable, comfortable using basic tools, willing to learn, and takes pride in keeping things working and looking their best.

What You'll Do

Working under the direction of our Facilities Manager, you will assist with:

• Basic repairs and maintenance projects
• Patching and touch-up work
• Replacing hardware, fixtures and other basic building items
• Moving, assembling and installing furniture or equipment
• Preventative maintenance tasks
• Outdoor and seasonal property upkeep
• Organizing tools, equipment and maintenance supplies
• Detailed facility cleaning in areas outside normal restaurant cleaning
• Cleaning vents, piping, walls, windowsills and other hard-to-reach areas
• Identifying maintenance concerns and communicating them to the Facilities Manager
• Helping with larger repair and improvement projects as needed
• Traveling between our three Grand Rapids restaurant locations

What We're Looking For

You do not need years of maintenance experience. The right person will be:

• Dependable and able to show up consistently
• Comfortable working with basic hand and power tools
• Willing to learn new skills
• Able to follow instructions and complete a task list
• Detail-oriented and able to notice when something needs attention
• Comfortable working independently on assigned tasks once trained
• Able to safely lift, carry, climb, bend and perform physical work throughout the day
• Able to travel between EHG restaurant locations

Basic maintenance, construction, painting, landscaping, custodial or handyman experience is helpful, but not required.

Why EHG?

This position offers the opportunity to work alongside an experienced Facilities Manager and develop practical building-maintenance skills while working across three unique restaurant properties.

EHG also offers opportunities for increased responsibility and growth as skills and experience develop.

Employees averaging at least 25 hours per week may also qualify for EHG benefit programs in accordance with plan eligibility requirements.

Starting wage: $18/hour, with opportunity for wage growth based on experience, demonstrated skills and increased responsibility.